Digital Business Analyst

About the Role:

We are looking to hire a Business Analyst (Digital) to join our team on an initial 1-Year contract for an Insurance client.

You will be responsible for analysing and improving digital processes, enhancing customer experience, and driving digital transformation initiatives across the organization.

Responsibilities:

• Collaborate with relevant stakeholders to clarify business requirements, and create requirement documents or user stories
• Conduct detailed analysis of digital business processes and workflows to identify areas for improvement
• Work with stakeholders to gather requirements, define project scope, prioritize backlogs and develop business cases for digital initiatives.
• Collaborate with UX/UI designers, IT teams and businessowners to ensure seamless integration of new business processes with existing systems to enhance effectiveness and efficiency

Requirements:

• Current/ recent experience as a Business Analyst within the Financial Services sector (Minimum 2 years’ experience).
• Experience working on Digital projects and tools
• Strong interpersonal skills, with the ability to work independently and as part of a team
• Excellent communication skills in English
• Available immediately or at short notice would be beneficial